As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. Auditors not only have the technical knowledge but also know how to deal with cultural differences, are able to assess against the standards, and understand that there are various ways to conform to a particular requirement. ISAGO auditors are the key element for the success of the ISAGO program; therefore, we choose the best. The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. Successful completion of the programme certifies the provider to this internationally recognised standard which has the following benefits: ACS is one of a handful of companies worldwide approved by IATA to conduct audits under the ISAGO programme. Further measures aim to offer an optional audit methodology while recovery of operations take place. The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers. 2. The IATA Safety Audit for Ground Operations (ISAGO) ISAGO is a safety audit standards designed in a way that makes it applicable consistently to multinational ground handlers, as well as to smaller companies providing services at a single station. To improve airline efficiency by eliminating redundant audits. Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements. Further details are outlined in the ISAGO Program Manual (GOPM). IATA Ground Operations Manual (IGOM) & IATA Safety Audit for Ground Operations (ISAGO). © International Air Transport Association (IATA) 2020. IATA's Safety Audit of Ground Operations (ISAGO) programme is an internationally recognised system for assessing the operational management and control systems of an organisation that provides ground handling services for airlines. The IATA Safety Audit for Ground Operations (ISAGO) is part of an integrated solution that implements unified industry standards for the conduct, oversight and continuous improvement of ground handling1operations. One of the most recent (and I would say effective) is the IATA initiative named ISAGO (IATA Safety Audit programme for Ground Operations). ISAGO is designed for ground handling companies operating at airports. Find out all about this major event in the world of aviation. CoPA membership is renewed annually subject to maintaining qualification through re-current training, auditing experience and performance assessment. Anyone interested in performing ISAGO audits can apply to be a member of CoPA. Please see our privacy policy and cookies help page for complete information. Similar to IOSA, the ISAGO programme establishes Standards and Recommended Practices for all aspects of ground handling functions against which providers are periodically assessed. The first 10 audits are now completed and 50 plus more are in the pipeline to end 2008. COVID-19 Resources for Airlines & Air Travel Professionals, Keep passengers/crew safe & fuel costs down. Use the form below to submit an application for an ISAGO audit for either: You do not need to use this form for a routine renewal headquarters or station audit. IATA Safety Audit for Ground Operations (ISAGO), IATA Standard Safety Assessment (ISSA) Program, Aviation Facilities and Service Provider Audits, Online Fatigue Risk Management (FRMS) e-Learning, IATA Environmental Assessment (IEnvA) Awareness Workshop, Start up operations (including AOC Applications), Reduced audits from customer airlines (through audit sharing), Improves operational efficiency of the provider (reduced delays for customer airlines, reputation), Provides the potential to prevent injuries to staff and equipment damage, Improves the profitability of provider operations (both directly through reduced injury and damage costs and indirectly through reduced insurance premiums), Significantly enhances the marketability of the provider to customers such as airlines and other bodies. 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